21 Internal Communications Quotations
Arizona book consultant consulting Internal Communications internal communications best practices internal communications best strategy internal communications plan internal communications plan example internal communications plan sample internal communications plan template internal communications tactics internal communications template internal communications tools Maximizing Internal Communication Paul Barton Paul Barton ABC Quotations what is internal communications? Phoenix workshops
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3 Comments
Kim Derderian
about 6 years agoPaul, This is terrific: heartfelt and intelligent, the way business -- and internal communications -- should be! Thank you. Kim Derderian
Lisa Gates
about 6 years agoPaul, I bought your book about a month ago. A great read! I'm struggling with a boss who says all of us are communicators and that there is no such thing as internal communications. Does that mean those of us who specialize in employee communications are dinosaurs? I work hard at creating a tone fir my organization only to have it crushed by management.
Paul Barton
about 6 years agoThanks for the very kind words about my book! We may all be capable of communicating but there is still a very important role for professional communicators to create and facilitate ongoing and authentic dialogs with and between employees. Among other things, it is us who identifies forgotten audiences, understands the strengths and weaknesses of various communication channels, devises messages and a tone that gets through and refreshes them when they don't, and measures meaningful outcomes. It's certainly difficult to gain traction with a tone deaf management team. It might be useful to conduct one-on-one interviews with leaders to determine what they value most about internal communication, where do they think you add value, what they wish you did more of, what they wish you did less of, what measures are most meaningful to them, and how they see you helping them going forward. I'm very interested in what other readers think. Have you had similar issues? What has worked and what has not?