crisis communication workshop Posts

Two Rules for Writing Corrections

What’s more embarrassing than having to write a correction about a newsletter article? Answer: Having to write a correction for a mistake made in a correction. Ouch! Now that really bruises the ego of an editor.

The No. 1 rule for writing a correction is to make sure the correction is 100% correct. That means the information is correct, written grammatically, and stated clearly.

The No. 2 rule is: Don’t repeat the mistake. Instead of saying what was wrong in the original writing, acknowledge a mistake was made and provide only the correct information in the correction.

Bad Example: Yesterday, we said the meeting will start at 1 p.m. The meeting actually will start at 1:30 p.m.

Good Example: Yesterday, we gave the wrong start time for the meeting. The correct start time for the meeting is 1:30 p.m.

Bonus Tip: Boost engagement and readership by crediting the reader who spotted the error. For example, “Yesterday, we gave the wrong start time for the meeting. We’re sorry for any confusion we may have caused. The start time is 1:30 p.m. Thanks to Jane Larson in Accounting for spotting the error.”

You can, of course, avoid many mistakes, and thus many corrections, through careful proofreading. Here are 12 tips tp boost your proofreading prowess.

What tips would you add for correction writing or proofreading? Tell us in the comments below. Thank you!


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Our Consulting Philosophy

I received this comment from a client today about a video script I wrote: “This looks wonderful, and is exactly what we needed. Thank you for your partnership. It’s so valuable.”

As you can imagine, it made my day for a lot of reasons, but I especially liked the “partnership” reference because it precisely reflects my consulting philosophy: “Consulting isn’t something I do for you – it’s something I do with you.”

Check out this super short video I made using PowToons a few years ago about my consulting philosophy and see if you agree.