employee peerceptions Posts


Step Up and Lead: 3 Steps to Crisis Messages that Work

Here’s what employees, shareholders, the news media, and other people want to hear from their leaders during a crisis. Click in the link above to see how the 3Hs can get you in the path to effective crisis messaging.

Note: This article is posted on our sister site, PhoenixPublicSpeaking.com.

Two Rules for Writing Corrections

What’s more embarrassing than having to write a correction about a newsletter article? Answer: Having to write a correction for a mistake made in a correction. Ouch! Now that really bruises the ego of an editor.

The No. 1 rule for writing a correction is to make sure the correction is 100% correct. That means the information is correct, written grammatically, and stated clearly.

The No. 2 rule is: Don’t repeat the mistake. Instead of saying what was wrong in the original writing, acknowledge a mistake was made and provide only the correct information in the correction.

Bad Example: Yesterday, we said the meeting will start at 1 p.m. The meeting actually will start at 1:30 p.m.

Good Example: Yesterday, we gave the wrong start time for the meeting. The correct start time for the meeting is 1:30 p.m.

Bonus Tip: Boost engagement and readership by crediting the reader who spotted the error. For example, “Yesterday, we gave the wrong start time for the meeting. We’re sorry for any confusion we may have caused. The start time is 1:30 p.m. Thanks to Jane Larson in Accounting for spotting the error.”

You can, of course, avoid many mistakes, and thus many corrections, through careful proofreading. Here are 12 tips tp boost your proofreading prowess.

What tips would you add for correction writing or proofreading? Tell us in the comments below. Thank you!


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